Shipping policy

AlignFlex Shipping Policy

✈️ Shipping Costs

We proudly offer Free Economy Shipping on all AlignFlex orders — no minimum purchase required.

If you need your order sooner, you may select:

  • Standard Shipping
  • Express Shipping

Available shipping options and rates will be displayed at checkout based on your delivery location.

📦 Tracking Confirmation

Once your order has been processed and shipped, you will receive a tracking number via email. Tracking information typically becomes active within 3–4 business days after dispatch.

⏱️ Processing & Delivery Times

Order Processing Time: 1–3 business days after order placement. Processing times may extend during peak seasons or promotional periods.

Shipping Method Estimated Time
Free Economy Shipping 8–12 business days
Standard Shipping 5–7 business days
Express Shipping 2–4 business days

Delivery timelines are estimates and may vary due to logistics conditions, customs clearance, weather, holidays, or local courier delays.

🔔 Order Modifications & Cancellations

  • Order cancellations are accepted within 2 hours of purchase.
  • Shipping address changes must be requested before the order is processed.
  • Once shipped, orders cannot be modified or canceled.

⚠️ Important Shipping Information

  • We do not ship to PO Boxes.
  • Delivery estimates are not guaranteed.
  • Customs clearance procedures are outside our control.
  • Local public holidays may affect delivery schedules.
  • Incorrect or incomplete shipping details may result in delays.

🕵️ Experiencing a Delay?

If your order has not arrived within the estimated timeframe, please contact our support team for assistance.

📧 support@alignflex.co
We aim to respond within 24–48 business hours.

🛡️ The AlignFlex Commitment

At AlignFlex, we understand that posture support is part of your daily routine. Every order is processed with care and efficiency to ensure your posture brace arrives ready to support your alignment journey.

Learn more at our Return & Refund Policy