Shipping policy
AlignFlex Shipping Policy
✈️ Shipping Costs
We proudly offer Free Economy Shipping on all AlignFlex orders — no minimum purchase required.
If you need your order sooner, you may select:
- Standard Shipping
- Express Shipping
Available shipping options and rates will be displayed at checkout based on your delivery location.
📦 Tracking Confirmation
Once your order has been processed and shipped, you will receive a tracking number via email. Tracking information typically becomes active within 3–4 business days after dispatch.
⏱️ Processing & Delivery Times
Order Processing Time: 1–3 business days after order placement. Processing times may extend during peak seasons or promotional periods.
| Shipping Method | Estimated Time |
|---|---|
| Free Economy Shipping | 8–12 business days |
| Standard Shipping | 5–7 business days |
| Express Shipping | 2–4 business days |
Delivery timelines are estimates and may vary due to logistics conditions, customs clearance, weather, holidays, or local courier delays.
🔔 Order Modifications & Cancellations
- Order cancellations are accepted within 2 hours of purchase.
- Shipping address changes must be requested before the order is processed.
- Once shipped, orders cannot be modified or canceled.
⚠️ Important Shipping Information
- We do not ship to PO Boxes.
- Delivery estimates are not guaranteed.
- Customs clearance procedures are outside our control.
- Local public holidays may affect delivery schedules.
- Incorrect or incomplete shipping details may result in delays.
🕵️ Experiencing a Delay?
If your order has not arrived within the estimated timeframe, please contact our support team for assistance.
📧 support@alignflex.co
We aim to respond within 24–48 business hours.
🛡️ The AlignFlex Commitment
At AlignFlex, we understand that posture support is part of your daily routine. Every order is processed with care and efficiency to ensure your posture brace arrives ready to support your alignment journey.
Learn more at our Return & Refund Policy