Terms of service

Terms of Service

OVERVIEW
Welcome to AlignFlex! The terms “we”, “us” and “our” refer to AlignFlex. AlignFlex operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). AlignFlex is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when you use our Services.

By visiting or purchasing from AlignFlex, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence.

You agree to provide accurate, current, and complete purchase and account information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

SECTION 2 - OUR PRODUCTS
We make every effort to display our products — including the AlignFlex Posture Support Brace — as accurately as possible. However, colors and appearance may vary depending on your device and screen settings.

We do not guarantee that product descriptions, images, or other content are error-free, complete, or current.

All product descriptions and pricing are subject to change without notice. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS
Placing an order constitutes an offer to purchase. AlignFlex reserves the right to accept or decline any order at our discretion.

Orders are not accepted until payment has been processed and confirmation has been sent.

All purchases are subject to our Refund Policy.

Products are intended for personal use only and not for resale.

SECTION 4 - PRICES AND BILLING
Prices and promotions may change without notice. Posted prices may not include taxes, shipping fees, customs duties, or import charges unless stated otherwise.

You agree to provide valid payment information and authorize us to charge the total amount due.

SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only and not guaranteed.

We are not responsible for delays caused by carriers, customs, weather, or events outside our control.

Risk of loss passes to you once the order is transferred to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY
All content on this website — including text, graphics, logos, images, product descriptions, and branding — is the property of AlignFlex or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or use any content without our prior written consent.

SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or services. These tools are provided “as is” without warranties. We are not responsible for third-party content or services.

SECTION 8 - THIRD-PARTY LINKS
Our website may include links to third-party websites. We are not responsible for the content or practices of these websites.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
AlignFlex is powered by Shopify. However, all sales are made directly between you and AlignFlex.

Shopify is not responsible for any injury, damage, or loss resulting from products purchased through our store. You release Shopify from claims related to transactions with AlignFlex.

SECTION 10 - PRIVACY POLICY
Your personal information is governed by our Privacy Policy. Certain information may also be subject to Shopify’s Privacy Policy.

SECTION 11 - FEEDBACK
If you submit reviews, suggestions, or feedback, you grant AlignFlex a worldwide, royalty-free license to use, modify, and publish such content.

We are not obligated to compensate or respond to feedback submissions.

SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders if necessary.

SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful purposes or in ways that violate intellectual property rights, harm others, or interfere with website operation.

We reserve the right to terminate accounts that violate these Terms.

SECTION 14 - TERMINATION
We may terminate access to our Services at any time without notice.

SECTION 15 - DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

AlignFlex does not guarantee uninterrupted or error-free operation of the website.

Our posture support products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.

SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, AlignFlex shall not be liable for indirect, incidental, punitive, or consequential damages arising from your use of our Services or products.

SECTION 17 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

Learn more at our Return & Refund Policy